Standard Work

Standard Work is one of the most powerful but least used Lean tools. By documenting the current practices, it forms the baseline for continuous improvement. Let’s review some of the benefits quickly.

Benefits of Standard Work

  • Standardizes the work across different teams, different people; ensuring consistency across the organization; making outcomes predictable and measurable.
  • Sets clear expectations, branding as to what’s ‘given’ when the team/individual says a certain activity is ‘Done’.
  • Ensure that certain routine, mundane tasks get done (and don’t get overlooked due to them being ‘boring’.)
  • A common ‘platform’ is set up, a baseline against which the effectiveness of the individuals and/or team can be measured; ensuring a certain level of quality.
  • It’s the DNA of continuous improvement (CI). It makes CI routine and ingrained in the very existence of the organization.
  • Standard Work is a ‘snapshot‘, a picture of the best way to do things at this moment in time, with an eye on continuous improvement.

Without standard work, there is no kaizen (CI)
– Taichii Ohno

In essence, Standard Work helps you in minimizing waste and maximizing value delivery.

Would it help to have your standard work documented? Can it help you, your team, your organization improve the productivity and deliver more VALUE for your customer?

Go ahead and document your Standard of Work.

What’s Better yet…

Get these Standard Work templates for FREE, and put your team on the “hyper Productivity” lane!

Standardized work is a collection and implementation of the best practices known to that point.

Scrum Master

Standard work

 

 

Product Owner

Standard work

 

Scrum Team

Standard work

 

Get them All

Standard work

 

Interested in more …

Interested in more than just the Standard Work? How about Checklists, template emails, and worksheets to help your Scrum team?
playbook for scrum teams
Why reinvent? Leverage these Pearls of Agile Wisdom! Grab this Playbook now, for a tiny price!

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Not convinced yet…

Listen to what Steph has to say below 🙂

Testimonial from an actual Customer

I purchased this playbook and find it very helpful.  I think the email templates came in handy when trying to wrangle folks from all over the company together.  They keep me organized and the email now provides more information with these structured templates.

The “Standard Work” for each role is great as well.  It provides helpful hints on role responsibility and helps with keeping me organized with all the artifacts related to a project.

Great work and thanks!

– Steph W

I am convinced! Give it to me Now!

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Improve Daily StandUp

Daily Standup is a very important ceremony in the Scrum framework. As part of the daily standup, the team meets on a regular basis for a quick sync up of 15 minutes.

scrum-calendar-daily-standup

Scrum Calendar Events [DS=Daily Stand up]

Remember, you only have 15 minutes to finish this daily standup. We want to use every minute optimally during this ceremony, don’t we? So what are the different ways we can optimize it?  

Top 10 Tips for Daily Stand Up

Here are my tips to have the team gel together quickly, as well as eliminate unnecessary churns that will happen at the daily stand up. Again, the goal is to maximize every minute of this daily stand up and make it a high performing ceremony.

  1. Come Prepared

    Ask your team member to use this tool before they come to daily stand up. Have your team members think about their updates before they come to Daily Stand up. Write three things on the Post It notes.

    Daily standup

    Write your updates to the three basic Questions

  2. Be Explicit

    Announce the start and end of your daily stand up. Make it explicit, use some specific music or it could be a simple as some one just announcing that it is the ‘START’ and ‘END’ of the daily stand up (at the beginning and end of the 15-minute timebox respectively).

    make it Explicit - Announce START and STOP

    make it Explicit – Announce START and STOP

  3. Parking Lot

    Introduce Parking lot and use it extensively to defer the discussions (after the end of daily stand up). This will help you keep the momentum during the daily stand up and enable you to quickly go through the synch up from each team member.

  4. 4th Question

    Introduce 4th question: Is there anything that you want to discuss with your team member(s) after the daily stand up?

    4th Question - Defer to Parking Lot

    4th Question – Defer to Parking Lot

    If yes, the team member mentions it quickly and someone captures it into the Parking Lot. Review and discuss the items on Parking Lot after the daily stand up is completed.

  5. After Party

    This is a time set aside, allocated for the discussion that we deferred during the daily standup. You may have put a couple of items in the Parking Lot. Once the end of the stand up is announced, some of the team members would stay back for their respective discussions. This is what I refer to as to as After Party!

    All the team members do not need to stay back, only the ones who are required for the discussion would.

    Want to #getHyper?

    Want to know more tips to improve your Stand up? your Scrum implementation?
    Check out and grab a copy of my book Get Hyper [OFFER]

  6. (Better) Equipments

    Just have proper equipment(s) to provide better quality audio and video to the team members.

    Yes, the daily standup has to be in person. And team members have to be there physically for the Stand up. With that said, there will always be some exceptions where a team member cannot attend the daily standup in person. You will have to have a way for them to remotely attend the stand up. Having better quality audio will tremendously improve the productivity of your daily stand up.

    You can provide better quality audio for under $50 investment in a bluetooth speaker. Here is the one that I carry in my beg all the time.

  7. (Update) Working Agreements

    You need to cover those exceptions (as discussed in Tip# 6) in your working agreement, have the team talk about it as to how they will handle those scenarios where a team member cannot attend the stand up in person. Amend your working agreements to cover that scenario.

    For example, one of my team had this on their working agreement:
    When a team member cannot attend in person…

    1. S/he will provide the updates to his/her Buddy. This buddy will bring those updates to the team in person.
    2. If that cannot be done then the team member will jump on the conference call.
    3. When everything else fails, send an email addressed to the team with your updates.

    Bottom line is to have your team discuss these scenarios and update their working agreements accordingly.

  8. Break the eye contact

    I have seen this time and time again, especially with the new teams. Often times when providing the updates, a team member is looking at the Scrum Master (only) as if she is providing the updates to the Scrum Master and not the team. Now, remember Stand up is for the team. A team member is providing the updates to others on the team, not just to the Scrum master. To break this mode I often encourage my Scrum Masters to break the eye contact. As soon as a team member starts providing updates to you as a Scrum Master, look away from her. Look at the floor or look at your scrum board; do whatever to break that eye contact. This will encourage them to look at other team members.

  9. Be Absent, intentionally

    I encourage Scrum Master to occasionally skip the daily stand up, be absent intentionally.The goal here is to see how the team handles your absence.
    Does the daily standup break apart because you are not there or does the team step up and handle it nicely.
    This will also give you indication as to whether the team is self-organizing and tackles those scenarios by themselves

  10. Make it Visible

    The last and the most important tip I think is to make it Visible. As they say, a picture is worth a thousand words! So, use all the visual props, you can use a wall in the hallway as your Scrum Board, or use some flip chart papers and start using that as your Scrum Board.

    Put your posters on that and use it while having the daily stand up. Post your Working Agreements, Definition of Done, and Definition of Ready in the daily stand up area. In short, make it visual!

As I mentioned, in the beginning, this are simple techniques that I have used a lot when I start working with new scrum teams. I often introduced this in an incremental fashion. They are very effective and impactful.

What tips are you employing to keep your Daily Stand up on track, to finish it on time while keeping it useful and productive for the Team?

Let us know and we will include it in this list, along with credit to you of course.

How to stand up new Scrum teams

Use this toolbox and put your teams on path to Success

Recently, I was training an entire division of a client in OH area. To begin their Agile Transformation journey, we wanted to stand up several Scrum teams. The first logical step was to take them into a formal training on Agile concepts. We also wanted to come out of the workshop so that teams can start their first sprint the very next week.

Gamify to help Scrum Teams

The challenge was to introduce them to agile concepts quickly while involving as well as challenging them. We also wanted them to ‘discover’ and validate the concepts through a series of activities. To achieve these objectives,  we used several worksheets, templates, and tools to help them. We wanted to make these activities fun and interesting.

Keeping game theory in mind,  we came up with an ‘Agile Bingo‘ – a set of activities that each team has to do, and the first one to finish the sheet wins the ‘Bingo’.

We also came up with Event Canvas to make bring everyone on the same page, regarding their understanding of various events in Scrum, and do this while keeping it fun, interesting, and engaging. As we say, in an Agile team, everyone should be rowing in the same direction. In other words, everyone should be driving towards the common goals. This simple worksheet helped eliminate the myths and bring everyone’s understanding on the same page!

Another wildly popular ideas was that of Scrum Calendar; to help them get to a consensus on a calendar with events, time, and location. This is especially useful when you have geographically dispersed teams involving multiple time zones.

Scrum Teams and Agile Bingo

Complete this bingo to jump start your Agile Journey

The toolbox for the workshop

As a trainer and facilitator, I also used several of my ‘home grown’ worksheets and templates; such as:

These workshops were a huge success! Everyone loved these activities and felt they got a lot of useful information out of these activities. Here are some pictures from these workshops.

Your team will thank you!

Help your Scrum Team help you! Check out Improve Your Scrum Ceremonies as a first step towards uncovering these hidden gems. Your Scrum Team will thank you for finding these gems!

Scrum Teams - Tool box for improving your scrum ceremonies

Scrum Teams – Tool box for improving your scrum ceremonies

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