Business Agility Foundations (BAF) – 2020Sep

b@ Toolbox

Business Agility Toolbox

We collected various tools in our toolbox. 

  • Flushing money down the toilet – how we waste valuable resource (time, money, people..)
  • Lean Thinking with Mr. TIM WOOD (The 7 Wastes)
  • Know your Ravana – Obstacles to Business Agility
  • Managing Complexity with Simplicity
  • VUCA world and Polarity Management
  • BOSSA nova
  • Futurespective 
  • Visioning statement – template
  • Know your customers with Empathy Map and Persona cards
  • Create your initial product backlog with brainstorming and prioritize with Kano Analysis
  • Lean (thinking) Canvas – Build -> Measure -> Learn
  • MVP
  • Hypothesis statement – template
  • Assumptions and Biases
  • Ladder of inference
  • Budgeting & Incremental Funding
  • Change management models: Kotter, ADKAR, McKinsey’s 7S, Switch (Direct the Rider, Motivate the Elephant)
  • Gamba Walk
  • Systems Thinking
  • Design Thinking
  • Measurements and Metrics: OKRs & KPIs

And, here is a birds eyeview of the Business Agility Roadmap

[click on the image to get high-resolution image]

 

Books/Other resources:

 

Session 4

In this session we covered:

  • scenarioLab: We discussed the scenario of Priya missing deadlines [Ladder of Inference]
  • Systems Thinking
  • Design Thinking
  • Measurements and Metrics

As a conclusion to our journey, we reviewed all the sessions and every topic we discussed so far using the “One Pager” – a visual roadmap through the Business Agility landscape. [click on the image below to get high-resolution image]

Books/Other resources I mentioned:

Session 3

In this session we covered:

  • BOSSA nova
  • Empathy Map
  • Lean Startup and MVP 
  • Hypothesis, assumptions, and the biases
  • various change management models
  • Ladder of inference

Books and other references

HomeWork

Hypothesis Statement

Write up at least one hypothesis statement for the product/MVP you have identified.

Scenario: Priya is not responding

Priya works as a team lead on a very important and key initiative for the company. She has missed key deadlines recently. Add to the insult, she has not given any explanation for the misses nor any apology. 

She has missed two follow up RCA meetings that we scheduled. And, now, she has not responded to our last two emails. 

  • What is your decision about her? How would you proceed?
  • What factors drive your decision?


Watch this video [Ladder of Inference] after you have completed the above exercise. 

After watching this video,

  • Would you change your decision?
  • Would you change your approach, your process as to how you got to your decision?

Session 2

Here is a summary of Session 2 with links to related artifacts.

Futurespective

  • We started the session with Futurespectie activity using the ‘Hot Air Baloon‘. 
  • As part of this activity, we also looked at the obstacles to Business Agility (the drag factors)
  • We also discussed various different ways to write short, sweet, crisp, and concise vision statement.

Complexity and Business Agility

  • We looked at complexity and how we can leverage that to embrace and enhance business agility in the organization.
  • Reflection activity can help you get a good start on this. We need to start looking at the opportunities each and every obstacle, impediment brings to us. 
  • We also looked at Polarity Management as a tool to help us in managing these complexities.

Know your Customer

Knowing your customer is key to success as a business. We looked at various tools to really understand our customer. We can use tools such as:

BOSSA Nova 

We started looking at BOSSA Nova as one of the tools to help us in embracing the Business Agility. This refers to Beyond Budgeting, Open Space, Sociocracy, and Agile. 

Homework

  • Create an Empathy Map for one of your customer segment

Session 1

Here is a summary of Session 1 with links to related artifacts. 

Download PDF of the presentation deck

Book

Homework